Win7 Privacy Policy
for Pakistan Players

1Overview

This Privacy Policy applies to all players who register and use the Win7 platform — including the website at win7.ml, the Win7 mobile App, and all associated Casino, Slots, and Sports Betting services. By registering an account or using any part of the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your data as described here.

Win7 is committed to handling your personal information with care and transparency. We collect only what is necessary, use it only for legitimate purposes, and take reasonable steps to keep it secure. If you have any questions after reading this policy, you can reach us at [email protected].

This policy should be read alongside our Terms and Conditions, which together form the full agreement governing your relationship with Win7.

2What Personal Data We Collect

Win7 collects personal data through three main channels: information you provide directly when registering and using the platform, data collected automatically when you use the platform, and data received from payment processors when you make a deposit or withdrawal.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and phone number (used for account communications and two-factor authentication)
• Payment details — including your JazzCash number, Easypaisa account, Raast alias, or bank account details — provided when you make a deposit or request a withdrawal
• Identity verification documents (such as CNIC) if you are requested to verify your identity before a withdrawal is processed
• Any communications you send to our support team at [email protected]

Data collected automatically when you use the platform:

• Device information: device type, operating system, browser type and version
• IP address and approximate location (country/city level — not precise GPS)
• Session data: pages visited, time spent, games played, bets placed, and features used
• App usage data when using the Win7 mobile App on Android
• Cookie and tracking data as described in Section 6

3How We Use Your Personal Data

Every piece of data Win7 collects is used for a specific, legitimate purpose. The table below sets out the main ways we use your data and the reason for each.

Win7 will not use your personal data for any purpose not listed above without first informing you and, where required, obtaining your consent.

4Payment Data & PKR Transactions

All transactions on Win7 are processed in PKR (Pakistani Rupees). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, or Bank Transfer, the relevant payment details are collected and processed to complete your transaction.

• Payment credentials — such as your JazzCash or Easypaisa mobile number, Raast alias, or bank account number — are used only to process the specific transaction you have requested.
• Win7 does not store your full payment credentials on our servers beyond what is required to process and verify the transaction. Payment data is handled in accordance with the security practices of our payment processing partners.
• For withdrawal requests, Win7 may verify that the payment account matches the name on your Win7 account. This is a standard anti-fraud and anti-money-laundering check.
• Transaction records — including deposit and withdrawal amounts, timestamps, and payment methods — are retained as part of your account history for fraud detection and support purposes.

5Who We Share Your Data With

Win7 does not sell, rent, or trade your personal data to any third party. Your data may be shared in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and our banking partners receive the payment details necessary to complete your deposit or withdrawal in PKR. Each processor operates under its own privacy and security standards.
• Identity verification services: If you are asked to verify your identity (for example, before a large withdrawal), a verification partner may process your CNIC or other ID document. This is handled securely and only for the purpose of confirming your identity.
• Game providers: When you play a game on Win7 — whether a Slot, a Live Casino table, or another product — the game provider's software processes gameplay data. This is managed under the provider's own data terms, which Win7 reviews as part of our partner agreements.
• IT and infrastructure providers: Trusted technical service providers who support the operation of the Win7 platform may access data on a need-to-know basis. These providers are contractually bound to use your data only for the specific services they provide to Win7.
• Legal and regulatory obligations: Win7 may disclose data if required to do so by applicable law, or in response to a legitimate legal request from a relevant authority. We will not disclose more data than is legally required.

6Cookies & Tracking Technologies

Win7 uses cookies and similar tracking technologies on the website to make the platform work properly, remember your preferences, and understand how players use the site. Here is a plain-English breakdown of the cookies we use:

• Essential cookies: These are required for the platform to function. They handle things like keeping you logged in during your session and remembering items in your account. You cannot opt out of essential cookies and still use the platform.
• Functional cookies: These remember your preferences — such as your selected language, preferred game view, or display settings — so you do not have to reset them every time you visit.
• Analytics cookies: These collect anonymised data about how players navigate the site — which pages are visited most, where users drop off, and how long sessions last. This helps Win7 improve the platform over time. Individual players are not identifiable from analytics data.
• Security cookies: Used to detect and prevent unusual or potentially fraudulent activity, such as repeated failed login attempts from an unrecognised device.

Win7 does not use third-party advertising cookies or tracking pixels to serve ads to you on other websites. The Win7 mobile App may use lightweight analytics to understand app usage patterns — no personally identifiable data is included in this analytics data.

Most browsers allow you to manage or delete cookies through the browser settings menu. Disabling essential cookies will affect the functionality of the platform.

7Data Security

Win7 takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• Encrypted connections: All communication between your device and the Win7 platform is transmitted over HTTPS using industry-standard TLS encryption. This applies to the website and the mobile App.
• Access controls: Access to personal data within Win7 is restricted to staff and systems that genuinely need it to perform their role. All internal access is logged and monitored.
• Password security: Account passwords are stored using one-way cryptographic hashing. Win7 staff cannot see your password in plain text.
• Fraud monitoring: Win7 continuously monitors account activity for signs of unusual behaviour — such as login attempts from unfamiliar devices or locations — and will alert you or take protective action if something looks wrong.
• Two-factor authentication: Win7 supports additional account security measures. We recommend enabling any available two-factor options to further protect your account.

Your own behaviour also plays a part in keeping your account safe. Never share your password with anyone, do not use the same password across multiple platforms, and always log out when using a shared or public device.

8Data Retention

Win7 retains your personal data only for as long as it is needed for the purposes described in this policy, or as required to meet legitimate legal and operational obligations.

• Active accounts: While your Win7 account is open, we retain all data necessary to operate it — including your profile information, transaction history, and gaming records.
• Closed accounts: After an account is closed, Win7 retains certain data — including transaction records, identity verification records, and correspondence — for a period of time required to handle any outstanding disputes, support fraud prevention, and meet legal recordkeeping obligations. The specific retention period depends on the nature of the data.
• Marketing data: If you have opted in to receive promotional communications, your contact details are retained for this purpose until you opt out. Opting out removes you from marketing lists promptly.
• Support correspondence: Records of your communications with the Win7 support team are retained to provide continuity of service and to help resolve any recurring issues.

Once data is no longer required and the applicable retention period has passed, Win7 will securely delete or anonymise it so that it can no longer be linked back to you as an individual.

9Your Rights Over Your Personal Data

As a Win7 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered account email address and a clear description of your request.

• Right to access: You can request a copy of the personal data Win7 holds about you at any time.
• Right to correction: If any of the personal data we hold about you is inaccurate or out of date, you can ask us to correct it. Some changes — such as updating your registered name — may require identity verification.
• Right to deletion: You can ask Win7 to delete your personal data. We will action this request where it is not outweighed by a legitimate reason to retain the data (for example, a legal obligation to keep financial records).
• Right to restrict processing: In certain circumstances, you can ask Win7 to limit how we process your data while a dispute or review is ongoing.
• Right to withdraw consent: Where you have given consent for a specific use of your data — such as receiving promotional emails — you can withdraw that consent at any time. Withdrawal of consent does not affect any processing that took place before withdrawal.
• Right to opt out of marketing: You can unsubscribe from Win7 marketing communications at any time by contacting [email protected] or using the unsubscribe option in any marketing email. This will not affect important account communications such as transaction confirmations.

10Minors & Under-18 Protection

Win7 is strictly an adult platform. We do not knowingly collect or process personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the Win7 platform.

If Win7 discovers that personal data has been collected from a person under 18 — whether through a false registration or any other means — we will take immediate steps to close the account and delete all associated data. Any deposits made via such an account will be returned through the original payment method where possible.

If you are a parent or guardian and believe that a minor may have registered on Win7, please contact us immediately at [email protected] so we can investigate and act quickly.

11Changes to This Privacy Policy

Win7 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that meaningfully affect how your data is used, Win7 will make reasonable efforts to notify registered players — for example, via account notification or email. However, it remains your responsibility to review this page periodically to stay informed of the current policy.

Your continued use of the Win7 platform after a policy update is published constitutes acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure.

12Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Win7 handles your personal information, please get in touch with our support team:

• Email: [email protected] (plain text — not a clickable link)
• FAQ: Many common questions about accounts and data are answered in our FAQ section.

When contacting us about a data matter, please include your registered email address and a clear description of your request so we can locate your account and respond as quickly as possible. Win7 aims to respond to all privacy-related enquiries within 30 days.